Limousines add a dash of luxury whenever they appear, no matter the occasion. Whether you want to hire a limo for a wedding, bachelor or bachelorette party, prom or to take you from the airport to a business meeting and drive you around the city, you have to make sure you are hiring a reputable limo service. Otherwise, your little dream can easily turn into a nightmare.
With the rise of online commerce, a lot of shady limo companies have emerged offering lower prices as well as sub-par services.
So how can you spot the difference between a reputable company and one that’s just after your money? You have to do your research to answer the most important questions about the limo service you’re about to hire. Here are some of the most pressing ones:
What Does Your Limo Collection Include?
A reputable limo company has a wide array of limos at your disposal. The more different limos a company has means you have more to choose from and find the perfect one for the occasion you had planned. However, it’s not all about the numbers. The company should also have a number of latest limo models at their disposal. If all the limos in the company’s fleet are over 15 years old, perhaps you should reconsider your choice.
How Reliable Are You?
You can judge how reliable a company is by how professional they are when it comes to marketing, client communication, and reliability. A reputable company will be punctual, provide clean vehicles, hire professional chauffeurs and generally take care to leave a good impression.
Since a company representative is not likely to give you a straightforward or honest answer to this question, this is where the Internet comes in. Research the company you’re planning on hiring on websites like Better Business Bureau or Yelp and see what others had to say about their services. If you’re using an online booking service, read through the testimonials there.
Are Your Chauffeurs Professional?
The chauffeur is essential to every good limo service. Your enjoyment and more importantly, your safety is in their hands. Whatever the reason is for hiring a limo service, the driver is the one escorting you and your group safely. Therefore, the company should hire only professional, trained and well-mannered limo drivers. If the chauffeurs are well-dressed it only further enhances the experience.
How Much Do You Charge?
With limo services as with many other services we hire, the price usually comes first. But if the prices a limo service is offering are too below the national average, you can be sure that something is wrong. If you expect a professional service, be prepared to pay a little extra. After all, hiring a limo service is not something you do every day. A clean, safe vehicle driven by a professional chauffeur is worth the extra bucks.
Do You Offer Any Discounts and Amenities?
If you’re hiring several limos don’t hesitate to ask whether the limo service has a discount for hiring multiple vehicles. Also, make sure to ask how much the service charges if you are late and need the driver to wait for you. Ask if food and beverages are included in the price or sold separately and if they are not included in the service ask if bringing your own is against the rules.
Are You Properly Insured?
Last but definitely not least, you have to find out if the company you want to hire has all the appropriate licenses and insurances. The insurance should cover both the passengers and the vehicles. Find out if the company’s vehicles are DPU approved and DOT inspected. Any company meeting all of these criteria should have no trouble disclosing any information you ask for.